Privacy Policy

Account Data

When you create an account, we collect:

• Email address (required for account creation and communication)
• Display name (optional, you may use a pseudonym)
• Profile picture (only if provided via OAuth authentication)
• Account creation date and last login timestamp

Usage Data

When you use our service, we collect:

• Messages you send to AI personalities (for context and conversation continuity)
• AI personalities you interact with and conversation history
• Feature usage patterns (which features you use and how often)
• Session duration and frequency of visits

Payment Data

For paid subscriptions, we collect via Stripe:

• Stripe customer ID (links your account to payment processing)
• Subscription status and plan type
• Billing history and invoice records
• We do NOT store credit card numbers - Stripe handles all card data securely

Technical Data

Automatically collected for service operation:

• IP address (for security, fraud prevention, and approximate location)
• Device type and operating system
• Browser type and version
• Referring website and pages visited

We are committed to data minimization. We explicitly do not collect:

• Credit card numbers or bank details - All payments processed securely by Stripe
• Government-issued IDs - Social security numbers, passport numbers, etc.
• Biometric data - Fingerprints, facial recognition data, voiceprints
• Precise location data - We only derive country/region from IP address
• Personal information about content creators - Our AI creates fictional parody personas
• Health or medical information
• Racial or ethnic origin, religious beliefs, or political opinions

We use your data for the following purposes:

Service Provision

• Provide, maintain, and improve the ChatTuber.ai service
• Process and deliver AI-generated responses
• Maintain conversation context and history within your account
• Authenticate your identity and secure your account

Payment Processing

• Process subscription payments and refunds
• Manage billing and invoicing
• Prevent payment fraud

Communications

• Send transactional emails (receipts, password resets, security alerts)
• Respond to support requests
• Notify you of service changes that affect your account

Security and Compliance

• Detect, prevent, and address fraud, abuse, and security issues
• Enforce our Terms of Service and Acceptable Use Policy
• Comply with legal obligations and respond to lawful requests

Analytics (Anonymized)

• Understand usage patterns to improve our service
• Aggregate statistics (total users, popular features, etc.)
• All analytics data is anonymized and cannot identify individual users

We retain your data only as long as necessary for the purposes outlined in this policy:

When you delete your account, we immediately remove your personal data from active systems. Backups may retain data for up to 30 additional days before complete deletion.

Depending on your location, you have the following rights regarding your personal data:

For All Users

• Right to Access: Request a copy of all personal data we hold about you. You can export your data directly from your account settings.
• Right to Correction: Request correction of inaccurate or incomplete personal data.
• Right to Deletion: Request deletion of your account and associated personal data. You can delete your account at any time from settings.
• Right to Data Portability: Receive your data in a structured, commonly used, machine-readable format.

Additional Rights (EU/UK - GDPR)

• Right to Object: Object to processing of your personal data for specific purposes.
• Right to Restrict Processing: Request limitation of how we use your data.
• Right to Withdraw Consent: Withdraw consent at any time where we rely on consent for processing.
• Right to Lodge a Complaint: File a complaint with your local data protection authority.

Additional Rights (California - CCPA)

• Right to Know: Know what personal information is collected, used, shared, or sold.
• Right to Delete: Request deletion of personal information collected.
• Right to Opt-Out: Opt out of the sale of personal information. Note: We do not sell personal information.
• Right to Non-Discrimination: Not receive discriminatory treatment for exercising privacy rights.

Cookies We Use

Essential Cookies (Required)

• Authentication session: Keeps you logged in across pages
• Security tokens: Prevents cross-site request forgery (CSRF)
• Language preference: Remembers your selected language

Analytics Cookies (Optional)

• Vercel Analytics: Anonymized, privacy-friendly analytics to understand usage patterns
• No personal information is collected through analytics
• No cross-site tracking

What We Do NOT Use

• Advertising cookies - We do not show ads
• Third-party tracking pixels - No Facebook Pixel, Google Ads, etc.
• Social media plugins - No embedded trackers from social platforms
• Cross-site tracking - We do not track you across other websites

We share data with the following third-party services, only as necessary to operate our service:

ChatTuber.ai is not intended for children under the minimum age requirements:

• United States: Minimum age 13 years
• European Union / United Kingdom: Minimum age 16 years
• Other jurisdictions: As required by local law

We do not knowingly collect personal information from children under these age thresholds. If we discover that we have collected data from a child under the applicable age limit, we will delete that information immediately.

ChatTuber.ai is operated from the United States. If you are accessing our service from outside the United States, please be aware that your data may be transferred to, stored, and processed in the United States or other countries where our service providers operate.

Safeguards for International Transfers

• Standard Contractual Clauses (SCCs): We use EU-approved SCCs with our service providers
• Data Processing Agreements: All third-party providers have signed DPAs ensuring GDPR compliance
• Encryption: All data is encrypted in transit and at rest
• Access Controls: Strict access controls limit who can access personal data

If you have any questions about this Privacy Policy or our data practices, please contact us:

We aim to respond to all privacy-related inquiries within 30 days.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last updated" date at the top of this policy
• Sending you an email notification for significant changes (if you have an account)

Your continued use of ChatTuber.ai after any changes indicates your acceptance of the updated Privacy Policy.